Support

Tell us what happened

Include the app you’re using, what you were trying to do, and any error message. A screenshot can help; remove private information before sharing it.

Please don’t send passwords, sign-in codes, API keys, or private notebook content.

Connecting an AI app

Sign in with the Firmament account that has access to your team’s workspace. If your connection asks you to sign in again, reconnect it from your AI app’s settings.

If you can connect but can’t find your team’s pages or gates, check that you can see them when you sign in to Firmament. Your workspace admin can help with access, or you can email us.

Your account and data

For help with billing, closing your account, or requesting a copy or deletion of your data, email [email protected].

Read our privacy policy for how we handle your data and our terms for how the service works.